Why Delhi Metro is one of the top metros in the World!
Delhi is the National capital of India, one of the most populous cities in the country. Delhi has a population of about 20 million of its own and few millions visit the city daily for working and tourism purpose. MRTS is a must to cater to the commuting needs and Delhi metro does so by providing Delhites a means of transportation. Delhi received this gift in 2002 by Elattuvalapil Sreedharan who is a retired Indian Engineering Service officer popularly known as the “Metro Man”! Delhi metro is one of the 5 metros of the world which make an operational profit, watch the video to know more facts about Delhi metro and Delhi Metro Rail Corporation.
- Case studies on the Delhi Metro Rail Corporation’s management style have been developed by the Harvard Business School, USA and the Indian Institute of Management, Ahmedabad in India. Dr. Manmohan Singh in December 2004 said DMRC should inspire all of us rather than the “Chalta hai” attitude.
- All-Metro Officers receive a copy of The Bhagavad Gita on their joining of organisation, Gita is treated by DMRC as a management manual and not as a spiritual or religious text which explains how to manage himself/herself and function efficiently in every situation.
- Metro Train coaches were airlifted by special Antonov Aircraft and brought to Delhi to save time in Phase II as the sea route would have taken longer.
- Availability of enough funds and timely payment to all contractors kept the project moving non-stop.
- Legal Department helped DMRC in avoiding court stays and removing unnecessary bottlenecks in the way
- More than 20000 positive news articles and stories generated by the Public Relations Department helped DMRC in establishing itself as a “brand” in the market.
- Officials were selected solely on the basis of their professional competence, integrity and efficiency that helped DMRC in achieving excellence,.
- Punctuality of over 99% in Metro train operations is maintained on all days and if a train is late by even 60 seconds, it is considered to have lost punctuality in Delhi metro.
- Taking moral responsibility for the Zamrudpur accident, Dr. E. Sreedharan tendered his resignation immediately
- Round the clock housekeeping services ensure a spotless and clean Metro system in-spite of the absence of dustbins inside metro stations!
- DMRC has been making an operational profit since Day 1 of its operations! Delhi metro is one of the 5 Metros namely Singapore, Hong Kong, Taipei, Tokyo and Delhi Metro out of 160 odd Metros is the world which makes an overall profit!
- Delhi Metro plants 10 trees for every single tree cut during construction, during recent development DMRC could not find a place to plant more trees!
- Delay in taking decisions was frowned upon and even wrong decisions were acceptable, but delays were not acceptable.
- DMRC has emerged as the main consultant for all metro projects across the country
- Molding departmental interests to meet organizational objectives always remained supreme for DMRC
- Yoga and meditation habits are included in the employees to keep them healthy and in sound mind
- As the MD was himself in his 70s and rarely took leave, employees felt reticent to take leaves for fever, headaches, body aches and other common ailments.
- The UN certified the DMRC as the first metro and rail-based system that gets carbon credits for reducing greenhouse gas emissions. It reduces pollution levels of Delhi by over 630,000 tonnes per year.
- The escalators at the stations have a ‘sari guard’ feature which stops saris from getting tangled in the escalators.
- As an environmental measure, the DMRC conducts rainwater harvesting all along the route of the blue line.
- Yellow tactile strips are the pathways for the visually impaired commuters, leading them directly to the lifts and to the exits. All stations have ramps built right at the entrance to help wheelchair-bound people to roll themselves around the station. This again shows how methodologically the Delhi Metro stations have been built.
- The Delhi Metro network consists of a total of 270 trains, 288km network length, ridership of 2.7 million and covers a total distance of over 78,000 kilo meters every day. Earth has a circumference of 40075km which means Delhi metro encircles the Earth about 2 times each day!
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