Here are the top 10 skills which are essential for for any business or organization. Each one is crucial for success so real them all.
- Flexibility: It is the attitude to deal with the unforeseen and get around the moments of crisis. For this, one has to “train” improvisation. But how? There are some points that help this training: reduce the time you spend planning a task; Whenever you can, exchange work that requires thoroughness and slowness for action; work with teams that contain a diversity of people that will help you accept that there are no absolute truths; Create the habit of asking your team for feedback and look at the various points of view to solve a particular problem. mark on paper the reasons that led you to make a certain decision and whether or not you keep them when the situation changes course.
- Self Confidence and Self Knowledge: These skills are important for you to take risks and have security, they are great for entrepreneurship, aiming to be a leader and entrepreneur. To do this, get out of your comfort zone and start getting a broader view of how far you can go; mark your goals on paper, circle those you’ve already achieved, and always determine new ones; run away from very protective people and superiors who do not delegate tasks, limiting their ability; To improve your self-awareness, try to see how people around you see you, or seek out a subject matter expert, such as a therapist, to improve your personal abilities.
- Initiative: It serves to turn good ideas into practice. It is acting with speed and innovation. To leverage this ability: Offer help in solving difficult and unpredictable situations; If you tend to avoid risks, consider past mistakes as new opportunities for learning. develop activities that are related to the initiative such as delegating tasks, cost-benefit analysis; clarify your priorities to put them into practice.
- Competitiveness: Have clear goals, don’t settle for reaching the common goal. Worrying about doing a great job, going beyond the goals set by your superiors, having a tendency to innovate, and enjoying things you couldn’t before. All of these factors refer to sound competitiveness, a step to success. This skill is closely linked to your emotions and personal motivations. Questioning your goals and goals, what you really enjoy doing, and avoiding ever-innovating work routines is a way to leverage that skill.
- Customer Vision: Discovering the hidden desires of others, investing time on the needs of other people and customers, finally, detecting what satisfies the customer. To empower this ability: control your emotions and have the flexibility to relate to different types of people; When dealing with clients who are not very clear about what they want, learn to question them to detect their real needs and desires. Try to remain available to the customer at all times; be nice; Develop an order history for all your customers so that when they come in contact you can optimize communication.
- Interpersonal Understanding and Empathy: Have sensitivity to deal with everyone, satisfy others and become the leader of the group thanks to their empathy. This is the key skill, especially for those who deal directly with customer service and service professionals, as it is up to these professionals to empathetically identify what their customers really need. In fact, empathy develops with practice, first consciously (taking notes of what the other says, listening to doubts and needs) and then converting it into a daily habit.
- Leadership Ability: It is the natural ability of others to follow you. If you find it easy to motivate your coworkers and they always ask your opinion to make important decisions, you already have that ability within you. Making superiors follow you too is a good proposition. To further enhance this ability, spend some of your time listening to other team members, learning about the issues they are going through, and making it clear that they can trust you to reach their goals; Try to earn the respect of others through your attitudes, working consistently and always setting a good example.
- Persuasion: Influencing and persuading others to achieve their goals is a very powerful skill. Some have an inexplicable magnetism with other team members so they can do their best. But to gain more persuasiveness, there are a few tips: improve your communication skills and the way you plan goal setting; Be consistent in everything you say or do, because it is the security of your credibility and so you can make others follow you. Just don’t confuse this powerful ability to persuade with the ability to manipulate people, as this ability will no longer bring you professional benefits.
- Teamwork: It feels good to be collaborating with everyone, as they also tell you what to do; listen and respect the opinions of others different from yours; prefer to work together to achieve a common goal rather than work alone to achieve individual goals. These are the attitudes of those who have this brilliant ability to work in teams. Learn to accept criticism; learn to delegate tasks; Asking others for advice and eliminating formal barriers in routine situations are ways for you to further leverage this skill.
- Business Vision: For those who worry about always being updated; They have their own opinion about where their organisation is and where it will go and are able to predict the consequences of their decisions before they become a problem. These are the characteristics of those who already have this ability to sharpen their nose for a whole. To specialize or start training her: develop her side and intellectual curiosity by getting used to reading books, magazines, and periodicals; devote part of your time to planning, analyzing and setting priorities in your area of expertise; To predict possible future consequences, look at the reality of the market over the long term, contrasting past and present data.
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